Frequently Asked Questions

 

How To Order?

After selecting your desired product, add your product to the cart by selecting ADD TO CART. Fill in the form with your details if you are a guest or log in to your account if you are a registered user. Follow the payment steps indicated to complete your order. Your order is finalised once we have confirmed your order via email.

What Payment Methods Do You Accept?

Currently we accept payment via Paypal payment platform, as this is one of the safest online options available. Kindly note we will only ship to verified and confirmed delivery addresses.

Are Your Products Handmade?

All our products are handcrafted by highly skilled and experienced craftsmen who have years of experience, in order to provide superior merchandise to our valuable clientele.

Are Your Products Mass Produced?

None of our products are mass produced and are limited in quantity.

What is Made To Order?

In addition to stock shoes, we also offer a Made - To - Order service otherwise abbreviated as MTO. Kindly note that MTO services are only available for shoes that have been designed by us and are featured in our Made to Order category.This allows you to recreate the design by changing the colour, material and sole. 

What is Patina?

Patina is the art of dyeing or painting an object by hand, the preferred leather in shoe manufacturing is crusted leather as it can give superior finishes.